Your business and AI: 18 weeks of webinars

What do you do when a global pandemic hits and messes up your 2020 business plans? We decided to run 18 weeks of webinars. As our pipeline slowed we knew we weren’t the only ones having a hard time navigating Covid-19, so we decided to launch two webinar series, #AIFightsBack and #GoSmarter. Since the webinars were a hit, we decided to compile recaps of all the content in one place for easy access, viewing and sharing.


Consisting of 11 talks with 5 guest speakers, the series addressed some key topics from using AI to enhance business functions to the use of AI in specific industries like manufacturing. We wanted to help other businesses by demonstrating how AI can be used in their field to combat some of the effects of lockdown and remain productive in tough times.

Title Description Speaker Augmenting Customer Services with Chatbots Find out how chatbots can reduce the burden on customer service staff through a range of use cases. Steph Locke, CEO of Nightingale HQ AI in Manufacturing: a quick guide An overview and guide to getting started with AI in manufacturing, in association with the ICBE. Steph Locke, CEO of Nightingale HQ No code. No data. No servers. How Marino Software has become a ML company Marino Software's story of their transition to Machine Learning after nearly 20 years in software. Keith Davey, CEO of Marino Software Artificial Intelligence for Marketers This is how marketer in smaller organisations can use AI-based tools to save time and money. Steph Locke, CEO of Nightingale HQ The Historian and AI Discover how AI can be used to leverage realtime data from multiple sensors on historian appliances. Steph Locke, CEO of Nightingale HQ The techniques behind AI for Manufacturing The AI and ML techniques needed to build your own intellectual property to enhance your manufacturing processes. Steph Locke, CEO of Nightingale HQ Why Trustworthy AI Matters with Clare Dillon A discussion around the "ART" of trustworthy AI from an economic, social, political and cultural lens, with plenty of use cases. Clare Dillon, Technologist The Jazz Ensemble of Data Science with Novartis What's needed to build a data science team and become a data science company, experience from Novartis. Ashwini Mathur, Solution Lead and Head Data Science and Artificial Intelligence Hub, Novartis Social distancing - data versus information Learn about IoT solutions for social distancing and the opportunities COVID-19 has brought Mockingbird Consulting. Matthew Macdonald-Wallace, CEO of Mockingbird Consulting 2020 - the year of Contact Tracing Apps Contact tracing apps trigger privacy issues, but decentralised data storage presents an adequate solution. Dr. Iain Keaney, Founder of 5.6million UK SMEs - listen up and automate! The new normal for digital standards is here. Kickstart your digital transformation with SME automation tools. Steph Locke, CEO of Nightingale HQ


The #GoSmarter series is aimed at small to medium enterprises (SMEs). Small businesses have taken a huge hit from COVID-19 and may be operating with reduced staff or distributed teams, so we wanted to highlight the tools that can best support them through this time. Each webinar took a dive into a different type of tool and some of the available options, including our fully-funded #GoSmarter toolbox.

Automation: The fundamentals SMEs need to know Find out how automation can be applied in a repertoire of ways to help SMEs stay productive and which tools can be used. Steph Locke, CEO of Nightingale HQ Social listening for small businesses Find out how to use social listening to monitoring social media for feedback, mentions, and more to gain insight to act on. Steph Locke, CEO of Nightingale HQ Bigger, better sales with AI Automation and AI can support the sales team to make more informed decisions leading to better sales. Steph Locke, CEO of Nightingale HQ Customer service automation with an easy FAQ Chatbot Find out how a chatbot can be the perfect automation tool to improve your customer service or even internal communications. Mia Hatton, Data Science Apprentice Smarter remote meetings for productivity Learn about the best meeting tools for SMEs to use to stay connected to teams and clients in a time of dispersed teams. Mia Hatton, Data Science Apprentice SME time-saver: Invoice processing automation This is how much money you could save by using invoice processing automation, and these are the best tools for the job. Mia Hatton, Data Science Apprentice