"Nightingale HQ worked closely with TMD to upskill the team and improve back- office processes. They excelled at unblocking technical challenges, bringing a ‘fresh pair of eyes’ along with industry best practice. Sometimes it’s the incremental improvements and quick wins that can be hugely valuable and Nightingale HQ understand this very well. They produce exceptional work and fast."

Helen Anderson – Head of Business, TMD Technologies

Electronics components manufacturer streamline back office ​

TMD Technologies Limited (TMD) is among the world’s leading manufacturers of microwave tubes, high voltage power supplies, and transmitters for radar and communications applications. We helped them improve their back-office operations by deploying no code digital tools and delivering technical training. ​

Approach

Reviewed operational processes relating to business wide productivity. Worked closely with key individuals from Operations providing technical specialism & industry best practise.

Objectives

• Provide greater transparency to projects with time management tools;​
• Streamline supplier management processes to save time;
• Upskill core staff so new tools are sustained within the firm.

Achievements

• Enabled a time tracking tool, facilitating employees to record time spent on tasks or projects;
• Reviewed supplier onboarding processes and recommended tools for automation around quotations and order acknowledgement;
• Provided upskilling for technical staff on Power BI to maintain solutions in-house.

Key results

• Implemented a time management tool;​
• Reviewed supplier management process;​
• Upskilled team’s digital skills.​