AI can help government bodies by automating administrative tasks such as processing fines, sending tax reminders and other back-office functions, but it can also be used in more complex algorithms like predicting crime, or risk assessments for buildings and structures.
Chatbots and digital assistants can make it easier for governments to interact with citizens and make laws more accessible and understandable, while computer vision can be used in a number of ways to regulate and survey, not necessarily facial recognition, perhaps emission from factories, etc.
While governments appear to be the biggest investors in AI, they are not leading with innovation, which is perhaps for the best since it will be down to governments to put regulations in place and is important that they have a different approach to AI than businesses in order to act in everyone’s best interest.
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