Published:
Est. reading time: 2 minutes
Author: Mia Hatton
Part of the configuration step of your Social Listening tool involves logging into Office 365 Outlook to set up an email that is triggered when a negative Tweet matches your search. You can still use this feature if you use G Suite for emails rather than Outlook 365, by following the steps below: Open your SocialListening-checkText Logic App from the Azure Portal. Open the Logic App Designer. Click on the Flag Negative or Inappropriate Content condition to open it.
Part of the configuration step of your Social Listening tool involves logging into Office 365 Outlook to set up an email that is triggered when a negative Tweet matches your search. You can still use this feature if you use G Suite for emails rather than Outlook 365, by following the steps below:
- Open your SocialListening-checkText Logic App from the Azure Portal.
- Open the Logic App Designer.
- Click on the
Flag Negative or Inappropriate Content
condition to open it. - Click
Add an action
beneath the Outlook connection, search for “gmail” and select theSend email
action. - Click the
Sign in
button and grant permissions to Azure Logic Apps for your G Suite account. - Click
Add new parameter
and check theSubject
andBody
parameters. - Enter the email address you want the alert to go to (separate multiple addresses with a
;
semicolon or,
comma) and an appropriate subject. - Within the body, use the Dynamic Content list to add the value
ContentLocation
- this is the url of the post. You can also add thecontentSource
value which will be set to “Twitter”, “Facebook” or “Instagram” depending on the source of the content. Finally, you can include details about the content to explain why it was flagged using theinappropriateContent
andnegativeSentiment
values. Tip: If you cannot see these values in the Dynamic Content box, clickSee more
or use the search box. See more examples of using dynamic content in email actions here. - Click the three-dot menu on the Outlook connection and select
Delete
. - Save and exit your logic app.
That’s it - you’re all set up with the Social Listening tool and G Suite!