What are mentions?

Published:
Est. reading time: 1 minutes
Author: Mia Hatton

TL;DR;

Your Social Listening tool listens for “mentions” of your brand that trigger a sentiment analysis and content moderation process. A mention is a tag of your handle or page in a message, post or image share, for example: I’m using a GoSmarter tool from @nightingalehqai! You can replace your handle or brand to listen for Tweets that contain a certain hashtag or phrase. See this post for more details.

Your Social Listening tool listens for “mentions” of your brand that trigger a sentiment analysis and content moderation process. A mention is a tag of your handle or page in a message, post or image share, for example:

I’m using a GoSmarter tool from @nightingalehqai!

You can replace your handle or brand to listen for Tweets that contain a certain hashtag or phrase. See this post for more details.