What does the Social Listening tool do?

Published:
Est. reading time: 1 minutes
Author: Mia Hatton

TL;DR;

Social Media Listening includes a number of different areas, but two that are close to the hearts of all businesses are customer services, and reputation management. It’s important to respond quickly when someone’s experiencing an issue, or when content might be inappropriate for your brand. To learn more about social media listening you can check out our webinar, blog posts, and the GoSmarter forum & documentation.

Social Media Listening includes a number of different areas, but two that are close to the hearts of all businesses are customer services, and reputation management. It’s important to respond quickly when someone’s experiencing an issue, or when content might be inappropriate for your brand.

To learn more about social media listening you can check out our webinar, blog posts, and the GoSmarter forum & documentation.