Few businesses emerged from Covid-19 lockdown unscathed. Some didn’t survive. Yet a surprising number used the challenges and difficulties they were experiencing to help other companies not only survive the pandemic but be in a better position to thrive once lockdown restrictions are eased.

Automating operations

AI company Nightingale HQ works with organizations to help them integrate AI and automation into their operations to save time, money, and improve efficiency.

The company secured £50,000 in funding from the Innovate UK grant fund, which they used to launch GoSmarter, a set of six AI-powered tools that automate manual tasks and processes, including social listening, robotic process automation (RPA), and invoice processing, etc.

Nightingale HQ founders Steph Locke and Ruth Kearny wanted to help other small businesses that couldn’t otherwise afford this kind of support, and be better prepared to deal with disruption similar to that of COVID19. “If the pandemic has taught us anything it is that businesses need to be able to adapt as quickly and as efficiently as possible,” says Locke. “Whether it is smart chatbots to deal with customer inquiries, or RPA to handle repetitive tasks and free up staff for more creative works, automation will be the way that organizations do more with less.”

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