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Table dev

Course overviewCourse component
3-4 week before startRead and discuss core data, articles in class and online
Week 1What is AI and how does it add value to business
Week 2Data Infrastructure and the Customer Service Process
Week 3Automating manual tasks and delivering improvements
Week 4Data Visualisation as an intelligence tool
Week 5AI tools/processes for growth & revenue opportunities
Week 6Data Visualisation as an intelligence tool
Week 7AI and my role