Social Listening

Listening to customers online makes good business sense. Learn how to create AI-supported social media workflows to improve social media monitoring.

How do I add custom filter words to my Social Listening tool?

Filter out custom words for your social listening tool. Learn more at Nightingale HQ.

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Can I add an approval step instead of automatically Retweeting positive Tweets?

Add an approval step to your social listening tool to gain more control of the auto Retweet action. Learn more at Nightingale HQ.

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Can I change the threshold of a ‘positive’ Tweet that is automatically Retweeted?

Learn more about how to fine tune your social listening tool so it works perfectly for your business. Discover now at Nightingale HQ.

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Can I use Social Listening for posts in a language other than English?

The sentiment analysis feature of our Social Listening is built on Microsoft Azure’s Text Analytics API, which supports several languages. Learn more …

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What will my Social Listening tool cost?

Be in full control of your Azure subscription spending. Learn more about how to use our social listening tool cost effectively.

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Why do I need to configure my Social Media tool?

Our GoSmarter tools are designed to solve business problems whilst helping you learn to use flexible systems that can be used to solve other problems.

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Social Listening In a Day

Learn how to create AI-supported social media workflows to improve your presence and monitoring of social media.

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What are mentions?

It’s important to respond quickly when someone’s experiencing an issue. Discover what a social listening tool can do for you with Nightingale HQ.

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What Is Artificial Intelligence Ai

Artificial Intelligence can be used to recognise the content of an image or what things are important in text. Learn more about its use in social …

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What does the Social Listening tool do?

It’s important to respond quickly when someone’s experiencing an issue. Discover what a social listening tool can do for you with Nightingale HQ.

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