Social Listening

Listening to customers online makes good business sense. Learn how to create AI-supported social media workflows to improve social media monitoring.

How do I set up my Social Listening tool?

Learn more about the stages of set up for our GoSmarter Social Listening tool. Discover now at Nightingale HQ.

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What permissions do you need to set stuff up for me and how can I manage these permissions?

Better understand the permissions we ask for when setting up GoSmarter. Learn more at Nightingale HQ.

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What’s the difference between a “work or school account” and a “Microsoft account”?

Learn more about the difference between a work or school account and a Microsoft account at Nightingale HQ.

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What if my Microsoft Azure subscription is associated with a “Microsoft account”?

If you already have a Microsoft account, you can add an alternate one to your subscription for our GoSmarter tools.

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What do I need to get started with the Social Listening tool setup?

Have a look at our checklist for what you need to get started with. Learn more about this powerful ML tool at Nightingale HQ.

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How can I set up my Social Listening tool to work with multiple Twitter accounts?

Setting up your listening tool on multiple accounts involves cloning your Logic App and configuring each Logic App to Retweet from a different …

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How do I listen for multiple search terms with my Social Listening tool?

A Social Listening Twitter tool 'listens' for Tweets that match a search term that you define. Learn more about this powerful ML tool at Nightingale …

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How do I get started if I don’t have an Azure account already?

Discover how you can get an Azure account set up ready for your GoSmarter tools. Learn more at Nightingale HQ.

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How do I create a subscription in Azure?

Learn how to create a subscription in Azure so you can get started with GoSmarter tools. Learn more at Nightingale HQ.

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How do I configure my Social Listening tool if I use G-Suite instead of Microsoft 365?

Using our GoSmarter tools is straightforward with G-Suite. Learn more at Nightingale HQ.

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