Social Media Listening
Keeping an ear out for mentions and working out whether they're negative, inappropriate, or problematic is the perfect use of automation and AI.
Consumers are 71% more likely to make a purchase based on social media referrals.
Engaging with customers on social media can lead to 20% to 40% additional spend with your company.
Listening to customers
45% of consumers share bad customer service experiences via social media.
Grow your brand automatically
Social listening refers to monitoring social media for feedback, mentions, or relevant chatter to gain insight or act. Listening to customers online makes good business sense. However, the price tag on this capability is at least $150 per month putting it way outside the budget of a small business.
Our (no-code) Social Media Listening tool is practically free and we can have you up and running in 30 minutes. You can automatically retweet positive tweets or keep a record of mentions to a spreadsheet for clients. We’re doing the technical bit for you and setting everything up so that the solution is owned by you. This means the ownership and data are entirely yours.
Save time and act fast
Aiming initially for Twitter, Facebook, and Instagram, our tool will listen out for mentions on any of these platforms. When a mention happens, it’ll then use Microsoft’s AI tools to analyse the text and images. If there’s a problem it’ll send you an email so you can handle it ASAP.
Our Social Media Listening tool empowers marketing activities by producing valuable brand insights, quickly.